Patient Safety
What’s Your Plan for Implementing a Safety-Focused Workplace?
Asynchronous Learning Modules

ABOUT
In this asynchronous learning activity, participants will learn the principles of a safety-focused workplace. The training will provide recommendations on how health center staff can develop a plan to introduce, monitor, and sustain safety to create a positive and productive workplace. Three modules, each taking 1 hour, can be accessed at your convenience.
Module 1: The case for adopting a safety-focused style of leadership.
Module 2: Tools that assist in the successful implementation of a safety-focused health center
Module 3: What's your plan for implementing a safety-focused health center?
Subject Matter Expert Acknowledgements

JenJenene R. Washington, MD, MBA, FAAP, PCMH-CCE, PMP
Founder and CEO, Renaye James Healthcare Advisors
Dr. Jenene Washington is a physician executive who has over twenty (20) years of healthcare experience and over fifteen (15) years of success in practice management, practice transformation and operational excellence of healthcare organizations.
Dr. Washington has a passion for serving underserved communities and has worked as a practicing pediatrician and clinical leader in Federally Qualified Health Centers. She has held roles Chief of Pediatrics, Associate Chief Medical Officer, Director of Patient Centered Services, and Chief Medical Officer. In these roles, she managed multidisciplinary medical practices that included primary care specialties, obstetrics/gynecology, School-based health, and behavioral health.
Dr. Washington is the Founder and Chief Executive Officer of Renaye James Healthcare Advisors, a boutique healthcare consultant group that works with healthcare practices and partners to transform them into high performing, high quality organizations. Her team implements new programs, obtains funding, attains accreditations, improves care processes to help organizations realize gains in revenue, quality, and patient loyalty.
Dr. Washington has degrees in Chemistry (BS), Medicine (MD), and Medical Services Management (MBA). She is a certified Project Management Professional (PMP), a PCMH – Certified Content Expert and Lean/Six Sigma Green-Belt Trained.

Nancy McLean, MHSA, BSN, RN
Senior Advisor, Regulatory Compliance and Quality, Renaye James Healthcare Advisors
Nancy McLean is a Regulatory Compliance & Quality Senior Advisor at Renaye James Healthcare Advisors and a Hospital/Nursing Home Executive with over twenty (20) years of progressive leadership in the healthcare field. She has demonstrated successful outcomes in hospital, ambulatory, and long-term care organizations.
Nancy is an expert in assisting practices obtain successful regulatory survey outcomes; she has contributed to successful accreditation surveys for TJC, CMS, DNV, and NCQA of organizations with 50 to 900 beds as well as ambulatory practices. She has had nursing directorships for several departments including the emergency department, critical care units, pediatrics, endoscopy suites, medical surgical units, intermediate care units, and rehabilitation units. In addition, she has managed over 30 off-site ambulatory clinics and service lines, including primary and specialty care practices with 250 FTEs and expense budgets of over $5 million.
Nancy has also excelled at developing high-functioning teams. She is a Team STEPPS Master Trainer and she has implemented tools to assist organizations on the path to high reliability. Additionally, Nancy is an accomplished speaker having numerous presentations on quality, risk, high reliability organizations, and The Joint Commission.
Nancy earned her Bachelor of Science in Nursing at Wayne State University and a Master of Health Services Administration at The University of Michigan, School of Public Health.
This program is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $1,499,953 with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.